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Values Statement

     Confidentiality

  • Mahich Banc Inc. values the trust and confidence you have placed in us as your financial institution. It is the policy of Mahich Banc Inc. that both the financial records of our customers and relationships between Mahich Banc Inc. and our customers remain confidential.

       Customer Service  

  • We anticipate and serve the needs of our customers and go out of our way to exceed our customers' expectations. 
  • We treat our customers as we ourselves would like to be treated. 
  • We n are always accountable to our customers, following every transaction and service through to completion.
  • We listen to our customers with open minds and share a caring and friendly attitude. 

        Honesty & Integrity  

  • We are trustworthy, act with integrity and always do the right thing.
  • We keep promises and work to earn the trust of our customers and teammates.
  • We respect the privacy of our customers and maintain confidentiality of customer information. 
  • We consistently treat everyone fairly and with respect.

        Teamwork 

  • We recognize that individual success is dependent on team success.
  • We celebrate achievements and praise one another. 
  • We undertake our work with the right balance of professionalism and enjoyment.
  • We treat each other with mutual respect and help each other to help our customers.

         Commitment 

  • We are committed to our customers, and they will see our passion for service in our actions. 
  • We enthusiastically seek innovation and adapt to change. 
  • We provide our teammates with learning opportunities and the resources to perform at the highest possible levels. 
  • We seek to balance our commitments to our customers, our teammates, our families and our community.

        Accountability 

  • We are free to act in the best interest of our customers and the bank using good judgment in making decisions. 
  • We take personal responsibility for our actions. 
  • We act responsibly, being mindful of the interests of our customers, our teammates and ourselves. 
  • We work with a sense of urgency and complete tasks in a quality manner.
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